Privacy Policy

Introduction

Welcome to Signature Concierge (DMC), a trading name of Kingdom Holidays Group Ltd. We value your privacy and are committed to protecting your data. This privacy policy will inform you about how we collect, use, and protect your data when you visit our website or use our services.

Company Information

Signature Concierge (DMC) A Trading Name of Kingdom Holidays Group Ltd Company Registration: 11730934

Information We Collect

We may collect and process the following data about you:

1. Signature Concierge (DMC) reserves the right to amend or update these terms at any time without prior notice.
2. Signature Concierge (DMC) is not responsible for any delays caused by traffic, road conditions, or other unforeseen circumstances.
3. Passengers are responsible for securing their personal belongings; Signature Concierge (DMC) accepts no liability for lost or damaged items.

How We Use Your Information

We use the information we collect in the following ways:

1. To Provide and Maintain Our Services: Including booking and payment processing, customer support, and communication.
2. To Improve Our Services: By analyzing usage data and feedback.
3. To Comply with Legal Obligations: Including regulatory requirements and responding to lawful requests by public authorities.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal information except under the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers to assist us in operating our business and providing our services.
2. Legal Requirements: We may disclose your information where required to comply with legal obligations or protect our rights, property, or safety.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Rights

You have the following rights regarding your data:

1. Access: You have the right to request access to the personal data we hold about you
2. Correction: Correction: You have the right to request that we correct any inaccuracies in your data.
3. Deletion: You have the right to request that we delete your data.
4. Objection: You have the right to object to the processing of your data in certain circumstances.

Cookies

We use cookies to enhance your experience on our website. Cookies are small data files that are placed on your device. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Signature Concierge (DMC) A Trading Name of Kingdom Holidays Group Ltd 491-Sipson Road, West Drayton, London, United Kingdom - UB7 0JB Email: hello@signature-concierge.co.uk Tel: +44 (0) 208 897 2173 | +44 (0) 208 432 432 5